Refund and Returns Policy

At Blackout Bulk Ammo, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your order, our Refund and Returns Policy is designed to provide clarity on how to proceed.

1. Eligibility for Returns

You may return products purchased from Blackout Bulk Ammo within 30 days of receiving your order, provided they meet the following conditions:

  • The item must be in its original, unused condition.
  • The item must be in its original packaging.
  • Firearms and ammunition are subject to specific regulations and may have different return guidelines.

2. How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact Us: Reach out to our customer support team at sales@blackoutbulkammo.com within 30 days of receiving your order. Include your order number and reason for the return.
  2. Receive Return Authorization: Our team will provide you with a Return Authorization (RA) number and instructions on how to return the item.
  3. Package the Item: Securely package the item in its original packaging, along with any accessories, manuals, or other items included in your original order.
  4. Ship the Item: Return the item to the address provided with your RA number. We recommend using a trackable shipping service to ensure the item is returned safely.

3. Refund Process

Once we receive and inspect the returned item, we will notify you of the status of your refund. If your return is approved, we will process your refund to the original payment method within 7-10 business days.

4. Non-Refundable Items

Certain items are non-refundable, including:

  • Opened ammunition and reloading supplies.
  • Firearms that have been modified or used.
  • Clearance or sale items designated as non-returnable.

5. Exchanges

If you receive a defective or damaged item, please contact us immediately. We will work with you to arrange an exchange or replacement at no additional cost.

6. Shipping Costs

Customers are responsible for return shipping costs, except in cases of defective or incorrect items. In such instances, we will cover the return shipping costs.

7. Contact Us

If you have any questions about our Refund and Returns Policy or need assistance with a return, please contact us at sales@blackoutbulkammo.com. We are here to help and ensure your experience with us is a positive one!

Thank you for choosing Blackout Bulk Ammo! Your satisfaction is our priority.